Course Content

Module 1: Working in the Private Security Industry

– The Legal Aspects of the Private Security Industry

– Health and Safety for Private Security Operatives

– Fire Safety Awareness

– Emergency Procedures

– Communication Skills and Customer Care

Module 2: Working as a Door Supervisor

– Behavioural Standards

– Civil and Criminal Law

– Searching Techniques

– Arrest Procedures

– Drugs Awareness

– Recording Incidents and Crime Scene Preservation

– Licensing Law

– Emergency Procedures

Module 3: Conflict Management for The Private Security Industry

– Avoiding Conflict and Reducing Personal Risk

– Defusing Conflicts

– Resolving and Learning from Conflicts

– Application of Communication Skills and Conflict Management for Door Supervisors

Module 4: Physical Intervention Skills for The Private Security Industry

– Introduction to Physical Intervention Skills

– Need-to-Know Legislation



6 days

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